Note: I have HP's pre-intstalled Vista hm prem x64. They supplied Recovery Disk (not Vista install disk), so assume that's way they loaded it. I did NOT create the PW in the named Administrator's acct YET. The create reset disk wizard says if haven't set a PW, leave the box for it blank, & click next. My CD drive Y: isn't on drop list. I can type it in, but won't acknowledge it for this process. I'm doing this logged in the Admin acct. The wizard lets me type in Y: & go to next step, but always says "This disk is not a PW reset disk." Of course it's not - yet! I'm creating it - not using it to reset PW. It only offers "Removable Disk(s)" H, I, J, K as destinations to create the disk. My OS HDD is partitioned, but I didn't create the H,I,J,K drives - Vista did. There are no USB drives attached. The CD /DVD drive is Y:\. Never had any trouble writing to / from it w/ any prgm capable. Tried couple different disks. Never had problem w/ this brand disks & this burner. About the only thing didn't try was booting in safe mode & using the "real" Administrator acct that way (if still exists like in XP). I could enter PW for the Admin acct, THEN try creating reset disk. But, if still won't work, if you know the current PW, can you reset it to NO PW, or only CHANGE it? I'd kinda like to know create a reset disk will work before entering a PW. Suggestions appreciated!