Carnt Reboot My Computer

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My Mate Has Down Loaded avg and It Has crashed his Com It Will NOT Start .Then The Screen Stays Blank .It Will Not Start Up With Windows Cd
 
you will probably have to try a repair install or a complete reformat and reinstall of windows.
 
ensure any firewall that was present is turned off before installation. Also do not load one anti-virus if another is present.
 
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