CD Displaying Same CD content for multiple CDs

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I am attempting to help a friend with her computer. Here's her problems

She can place a CD in the drive after a fresh boot and view/use the contents.

Upon placing a different CD in the drive, it still displays the same content that it did for the previous disk.

Opening and closing the drive along with using Refresh does nothing to change the content.

If she reboots the computer, the drive will display the new cds content so the drive is reading the disks.

Any help would be appreciated.
 
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