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Cd/dvd problem

By eyemfeduptwo
Nov 16, 2009
  1. i have a gateway m320
    installed xp clean install
    DVD player will only read some DVDs and Cd's
    not the disks as they work great on many other computers with xp
    whats the deal i downloaded drivers from gateway
    even installed drive and reinstalled
    i don't understand why its doing this.
    can anyone give me an idea
    I'm sure it's something stupid that I'm overlooking
    it won't eve recognize DVD cleaner
    checked bios to be sure it's recognized
    tried user setting and auto
    don't get it
  2. mailpup

    mailpup TS Special Forces Posts: 7,157   +459

    The optical drive might be faulty. They don't last forever. You can always replace it.
  3. raybay

    raybay TS Evangelist Posts: 7,241   +10

    I second Mailpup. The M320 has an optical drive that only lasts about a year if it is heavily used. You might try a gentle cleaning with a little Dust Off to be sure it is not just lint on the lens.
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