I have a DeLL Demension 8100 that I purchased back in 2001. I upgraded it from windows ME to XP Home. I also installed a Phillips CDR-RW a few years back as well.
The problem is that my computer just stopped recognizing the cd rom drives about a month ago. When I start up the computer, I get a message that says:
Diskette Drive 1 failure
Secondary drive 0 seek failure
Secondary drive 1 seek failure
I have gone to the system BIOS and it says the device on these two drives are unknown. I have no idea how these two are supposed to be set up?
Next, I exit out and skip system bios and start windows back up and everything comes up fine. The problem is that I cannot access the cd rom drives. There is nothing even suggesting I have a cd rom in the device manager or my computer. When the computer starts up, the lights come both cd rom drives. I have opened up the case and there are no loose wires. Last month I was so frustrated that I but in xp boot disks into the a: drive and reformatted the computer. By doing this, I lost all my data, but the drives came back. Now I am back to square one!
I have heard that using a USB memory device can cause conflict, but that is all I know about that subject.
Would appreciate any help.
The problem is that my computer just stopped recognizing the cd rom drives about a month ago. When I start up the computer, I get a message that says:
Diskette Drive 1 failure
Secondary drive 0 seek failure
Secondary drive 1 seek failure
I have gone to the system BIOS and it says the device on these two drives are unknown. I have no idea how these two are supposed to be set up?
Next, I exit out and skip system bios and start windows back up and everything comes up fine. The problem is that I cannot access the cd rom drives. There is nothing even suggesting I have a cd rom in the device manager or my computer. When the computer starts up, the lights come both cd rom drives. I have opened up the case and there are no loose wires. Last month I was so frustrated that I but in xp boot disks into the a: drive and reformatted the computer. By doing this, I lost all my data, but the drives came back. Now I am back to square one!
I have heard that using a USB memory device can cause conflict, but that is all I know about that subject.
Would appreciate any help.