Connected to wireless Internet but can't browse

[tawin]

When using my Windows XP SP2 Laptop and Desktop, it says that I HAVE excellent connection to the wireless internet but I CANNOT browse or download content.
When using my Andriod phone I CANNOT connect to the wireless internet.
When using my Mac laptop and Iphone I CAN connect to the wireless internet.
I HAVE internet connection and I CAN browse the internet when I DIRECTLY connect the modem to the Windows laptop.

Network adapters
Broadcom 802.11b/g WLAN (Laptop with Windows XP OS)
Belkin surf and share wireless network adapter(Desktop with Windows XP OS)

Windows IP Configuration

Host Name . . . . . . . . . . . . : end-d8a69b2a798
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No


Ethernet adapter Local Area Connection 2:

MediaState. . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-9D-5C-77

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 94-44-52-B4-83-08
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.11.12
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.11.1
DHCP Server . . . . . . . . . . . : 192.168.11.1
DNS Servers . . . . . . . . . . . : 192.168.11.1

OTHER INFOS:

• Obtain IP and DNS automatically is set. Tried setting it manually to 192.168.11.12 and the problem is still there.
• I did ping 192.168.11.12 and it showed 4 replies
• I already did flushdns and registerdns
• I already did netsh in ip reset reset.log and netsh winsock reset catalog and reboot

I’m not that experienced at troubleshooting my computers so please bear with me.
I am not familiar with some networking acronyms.
Please instruct me as simple as possible. Step by step.
When you need more info please tell me also on how to get that info from my computer.
Thank you very much.

 

[alexe3831]

First off, have you tried going into your routers online management panel and making sure the SSID and Security key are valid? Also I have had issues with Bradcom adapters in the past, but unless all the computers you own use a Bradcom adapter I seriously doubt that is the problem. If you have the Belkin Monitor Software already installed on one of your computers you can use that to access the settings for your router, but if not let me know and I will walk you through how to do it manually.

Let me know if you find any obvious errors in your settings, and any questions you have just either leave a reply here, or send me a PM, either way.

Best of Luck
-Alex

 

[tawin]

First off, have you tried going into your routers online management panel and making sure the SSID and Security key are valid? Also I have had issues with Bradcom adapters in the past, but unless all the computers you own use a Bradcom adapter I seriously doubt that is the problem. If you have the Belkin Monitor Software already installed on one of your computers you can use that to access the settings for your router, but if not let me know and I will walk you through how to do it manually.

Let me know if you find any obvious errors in your settings, and any questions you have just either leave a reply here, or send me a PM, either way.

Best of Luck
-Alex

My SSID and Securty key are both correct. I dont think the adapters are the issue. I dont think I have belkin monitor software installed in my desktop. What will I do with the settings in my router?
I dont know if there is an error in the settings there or its just normal. I opened my router's management panel through the browser and I saw this
[FONT=Tahoma]System[/FONT]
[FONT=Tahoma]
Model Wireless AP Router
Chipset Broadcom BCM5357 chip rev 1 pkg 8
CPU Freq 300MHz
Flash RAM Size 8MB
[FONT=sans-serif] [/FONT]
Time Not Available
Uptime 0 days, 07:22:25
CPU Load (1 / 5 / 15 mins) 0.06 / 0.05 / 0.01
Total / Free Memory 28.91 MB / 19.16 MB (66.27%)[/FONT]
[FONT=Tahoma]WAN1[/FONT]
[FONT=Tahoma]MAC Address 08:10:74:68:83:F6
Connection Type DHCP
IP Address 0.0.0.0
Subnet Mask 0.0.0.0
Gateway 0.0.0.0
DNS
MTU 1500
[FONT=sans-serif] [/FONT]
Status Renewing...
Connection Uptime -
Remaining Lease Time 0 days, 00:00:00
[FONT=Arial][/FONT] [FONT=Arial][/FONT] [/FONT]
[FONT=Tahoma]LAN[/FONT]
[FONT=Tahoma]Router MAC Address 08:10:74:68:83:F5
Router IP Addresses 192.168.11.1/24 on LAN (br0)
DHCP 192.168.11.2 - 192.168.11.51 on LAN (br0)[/FONT]
[FONT=Tahoma]Wireless[/FONT]
[FONT=Tahoma]MAC Address 08:10:74:68:83:F7
Wireless Mode Access Point
Wireless Network Mode Auto
Radio Enabled
SSID malimban
Security WPA / WPA2 Personal + TKIP / AES
Channel 6 - 2.437 GHz
Channel Width 40 MHz
Interference Level Acceptable
Rate 54 Mbps[/FONT]
Thats all the info I can give. Thanks for your reply.

 

[alexe3831]

Everything looks fine from here, aside from the renewal notice, but that most likely changed to the DCHP lease information after it renewed. Ill see if I can find anything else and will post a reply if I learn something new when I ask around a bit.

~Alex

 

[tawin]

Everything looks fine from here, aside from the renewal notice, but that most likely changed to the DCHP lease information after it renewed. Ill see if I can find anything else and will post a reply if I learn something new when I ask around a bit.

~Alex

The renewal status was not changing. It stayed Renewing for the whole time. Is that the problem? What is the DCHP lease information?

 

[alexe3831]

This is a good explanation of what DCHP is used for http://www.techbitnbyte.com/dhcp-what-is-it-why-it-is-used/, it is how your router gets the information to assign IP addresses to your different devices on the network. If it isnt renewing automatically, thats your problem right there. Without DCHP information your computer(s) wouldnt be able to connect to the internet due to the fact that it doesnt have a valid IP, which is how most sites reconize valid browsers vs, say a bot system.

You said you have tried rebooting your router?

~Alex

 

[tawin]

Yes, I already have rebooted the router. That was the first thing I did. How else can I fix the DCHP information?

 

[alexe3831]

Ok on your router settings page is there an link for MAC adress settings? If so go there and check if there is an option called "MAC Cloning" enabled. Also make sure your router settings show that it is set to automatically assign IP's dynamically. To be honest I am starting to wonder if it is something with your modem, not your router, but first lets make sure theres no problems with the router.

~Alex

 

[DelJo63]

[FONT=Tahoma]WAN1[/FONT]
[FONT=Tahoma]MAC Address 08:10:74:68:83:F6
Connection Type DHCP
IP Address 0.0.0.0
Subnet Mask 0.0.0.0
Gateway 0.0.0.0
DNS
MTU 1500[/FONT]

the issue is the WAN connection to your ISP, not the LAN side to your devices.

Disconnect the Modem &/ router from the ISP connection (ie the Cable or DSL wire) and power off
both devices. Wait a good minute or so and then connect the ISP connection to the Modem and after that
power it on by itself. Do the same for the router.

Log into the router and verify the WAN settings, the attempt release / renew