Creative Zen earphones

[bvaliska3134]

Hello. I just bought a Creative Zen and only one side of the earphones work. Does anyone know how I can fix it, or if the earphones are broke?
Thanks!

 

[halo71]

I know this may sound dumb, but are you sure they are plugged in all the way to the player? Also, have you got anything else to test them on? Or another set of earphones?