Dead HDD, possible to repair?

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The very point of RMA is that you can return a faulty product. And no, the clicks or clonks are not part of the normal operation of a hard drive. Of course you may be having controller issues instead of a bad HD.

No company is picky about RMA. It is cheaper for them to send you a replacement, check/fix the one you sent and sell it again. This produces happy customers and gives the impression of good service.
 
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