DirectX driver problem

By 1withQuestions ยท 4 replies
Jan 9, 2011
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  1. Hello!
    I have a problem with DirectX. I've seen other posts on this exact topic, but I don't understand them. Could somebody please explain this to me in layman's terms?

    I have Sims 2 and Spore. Both pop up error messages saying "Could not create the Graphics Device. DirectX is not avaliable. [1002]" (Spore) and "Failed to find any DirectX 9.0c compatible graphics adapters in this system! Please make sure you have a DirectX 9.0c compatible graphics adapter and have installed the latest drivers provided by the manufacturer. The application will now terminate." (Sims 2)

    I have gone to the website, and it tells me I have the latest version. I'm pretty sure I have the latest driver, but I'm not sure. Will someone please help me?
  2. mailpup

    mailpup TS Special Forces Posts: 7,154   +457

    These messages typically mean your graphics solution is not supported by the game and, therefore, cannot run it. If you have a laptop, you are likely out of luck. If you have a desktop, you might be able to install a supported graphics card.
  3. 1withQuestions

    1withQuestions TS Rookie Topic Starter

    Thank you!

    Where might I find such a card? Is there a website to go to or would I have to buy something?

    I went to Run -> Dxdiag and it showed me a bunch of names and numbers that I don't understand, but probably help.

    Operating System: Microsoft Windows XP Professional (5.1, Build 2600)
    System Manufacturer: IBM
    System Model: 679025U
    BIOS: PhoenixBIOS 4.0 Release 6.0 for IBM NetVista.
    Processor: Intel(R) Pentium(R) 4 CPU 1.80GHz
    Memory: 510MB RAM
    Page File: 5333MB used, 714MB avaliable
    DirectX Version: DirectX 9.0c (4.09.0000.0904)

    If I go to Drivers in the same program, it says
    Main Driver: vga.dll
    Version: 5.01.2600.0000 (English)
    Date: 8/21/2008 04:00:00
    WHQL Logo'd: No
    Mini VDD: vga.sys
    Vdd: n/a
    DDI Version: unknown

    Hope these help.
  4. mailpup

    mailpup TS Special Forces Posts: 7,154   +457

  5. WinXPert

    WinXPert TS Guru Posts: 445

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