Hi all, Firstly allow me to apologise in advance for being totally computer illiterate, but I am desperate for help in working out what happened to my laptop computer (an Acer Aspire 3680, Win Vista). Last night it just suddenly froze for no apparent reason. I rebooted, but it froze again almost as soon as I opened up a window which I managed to close and selected 'shut down'. As it was shutting down, it started to install Windows updates, which I thought was fairly normal. However, ten minutes later it seemed frozen again and the computer itself was making some extremely loud and bizarre noises. I hit the Power button to turn it off as I thought it was overheating, and I got a blue screen with white text come up briefly (only 5 seconds tops). All I had time to read off it was something about 'dumping physical memory' and a 'crash dump'. When I tried to turn the computer on again, all I got was a black screen saying 'disk read error, press ctrl+alt+del to reboot'. I have tried this but all it does is switch off, come on again and go straight to the screen telling me to reboot. I have no idea what happened but I'm terrified that I've lost the data on my hard drive. Can anyone tell me how to fix it/recover my stuff/where to turn to to have it fixed?? Much appreciated!!