Error creating registry key?

By ewkelsie ยท 8 replies
Mar 20, 2008
  1. i bought guitar pro 5.
    and when i try to download it.. it does most of the download process. then the thing says.

    error creating registration key:

    RegCreateKeyEx failed. code 5

    what does this mean and what can i do to make it work.
    please dont get super technical. im not really familiar with super complex computer stuff.

    i hope that made sense..
  2. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    The error means that you do not have the right to create this registry key.
    Do you have administrative rights on this computer? As a rule, only administrators are allowed to install software.
  3. ewkelsie

    ewkelsie TS Rookie Topic Starter

    well yeah.
    its my computer.
    i should.
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    That doesn't mean you have Admin rights. lol

    check Users in Control Panel (smarty pants :) )
  5. pyari

    pyari TS Rookie Posts: 66

    how to check u r admin or not?
    just follow this spep
    control pane>user account>(see ur name as) ewkelsie computer administrator.
  6. ewkelsie

    ewkelsie TS Rookie Topic Starter

    ok i looked.
    i am an administrator.

    so now what..
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Try the Repair Permissions tool in Dial-a-fix. This problem is usually caused by malware targeting the application, but Norton Antivirus has been known to cause it by breaking the permissions of HKEY_CLASSES_ROOT, as well.

    You can also go to:
    Start--> Run--> Regedit

    Right click on HKEY_CLASSES_ROOT
    Then click on Permissions
    Confirm Full Control is ticked

    By the way, do not edit/change anything else in registry, other than the above.

    Please reply back with if one of these two options helped you
    This will help us better in helping others too.
  8. ewkelsie

    ewkelsie TS Rookie Topic Starter

    thank you!!

    i did dial-a-fix.
    and i got it installed.

    thank you soo much.:)
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Hmm 1 out of every 100 or so fixed, that helps !
    Actually I'd like to think it's 100% out of every 1 (but that may be a bit too silly)

    Good news :) Thanks for the reply
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