Error creating registry key?

[ewkelsie]

i bought guitar pro 5.
and when i try to download it.. it does most of the download process. then the thing says.

error creating registration key:
HKEY_CLASSES_ROOT\.gp5


RegCreateKeyEx failed. code 5


what does this mean and what can i do to make it work.
please dont get super technical. im not really familiar with super complex computer stuff.

i hope that made sense..

 

[Nodsu]

The error means that you do not have the right to create this registry key.
Do you have administrative rights on this computer? As a rule, only administrators are allowed to install software.

 

[ewkelsie]

well yeah.
its my computer.
i should.

 

[kimsland]

That doesn't mean you have Admin rights. lol

check Users in Control Panel (smarty pants )

 

[pyari]

how to check u r admin or not?
just follow this spep
control pane>user account>(see ur name as) ewkelsie computer administrator.

 

[ewkelsie]

ok i looked.
i am an administrator.

so now what..

 

[kimsland]

Try the Repair Permissions tool in Dial-a-fix. This problem is usually caused by malware targeting the application, but Norton Antivirus has been known to cause it by breaking the permissions of HKEY_CLASSES_ROOT, as well.

You can also go to:
Start--> Run--> Regedit

Right click on HKEY_CLASSES_ROOT
Then click on Permissions
Confirm Full Control is ticked

By the way, do not edit/change anything else in registry, other than the above.

Please reply back with if one of these two options helped you
This will help us better in helping others too.

 

[ewkelsie]

yes!
thank you!!

i did dial-a-fix.
and i got it installed.

thank you soo much.

 

[kimsland]

Hmm 1 out of every 100 or so fixed, that helps !
Actually I'd like to think it's 100% out of every 1 (but that may be a bit too silly)

Good news Thanks for the reply