External hard drive

My External hard drive wont open without format I try doing format it gets stuck I try opening computer > mange > disk management it wont open unless I take it out and gets stuck and gives me connecting to virtual disk service
please please help me! im freaking out I need this hard drive to work I need help :'(:'(:'(:'(:'(:'(:'(:'(:'(
 

Frozwire

Posts: 19   +5
You can try to remove the hard drive out of the enclosure and connect it directly to an internal SATA port on your PC or put it to another SATA/USB adapter/enclosure to find out if your drive is still usable.
 

Jad Chaar

Posts: 6,481   +976
I am kind of confused as to what the situation is here though. Did the external drive just suddenly stop working?
 

alio matt

Posts: 9   +0
That sounds alot like a problem I had with my toshiba canvio 1tb portable hdd. I fixed it by using one of the partitioning tools [not gparted] in puppy precise 5.7.1 in live cd mode.