External hard drive

My External hard drive wont open without format I try doing format it gets stuck I try opening computer > mange > disk management it wont open unless I take it out and gets stuck and gives me connecting to virtual disk service
please please help me! im freaking out I need this hard drive to work I need help :'(:'(:'(:'(:'(:'(:'(:'(:'(
 
You can try to remove the hard drive out of the enclosure and connect it directly to an internal SATA port on your PC or put it to another SATA/USB adapter/enclosure to find out if your drive is still usable.
 
I am kind of confused as to what the situation is here though. Did the external drive just suddenly stop working?
 
That sounds alot like a problem I had with my toshiba canvio 1tb portable hdd. I fixed it by using one of the partitioning tools [not gparted] in puppy precise 5.7.1 in live cd mode.
 
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