Facebook won't load correctly, but other sites work just fine

By Rhys Williams ยท 19 replies
Jul 31, 2013
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  1. Hello!

    I've had this problem for 2 days now, I've looked on several forums with no success. So I'm starting my own thread about it.

    The problem is shown in the picture attached.

    I've tried deleting cookies and the cache several times with no luck, I've disabled extensions on chrome, uninstalling & installing flash, java, chrome again. And seeing if it a basic fault within code (e.g. an un-closed bracket.), but the faults it showed (About 8) within the code were way above my knowledge of code. So I was stuck on what to do next.

    I believe it could be DNS related or just simply to do with java script, but then again I'm not so sure.

    Any help from anyone would be great!

    PS If you have the same problem as me, don't post on the thread until my problem has been resolved to avoid any confusion. Thanks. Facebook.
  2. MrBlkfx1

    MrBlkfx1 TS Evangelist Posts: 863   +204

    Flush your DNS if you think it's DNS related.

    Go to Command Prompt
    Type ipconfig /flushdns

    However, I personally can't tell you why FB is acting up. But, I do know we get several of these posts here at TS. You may want to browse through some of the older ones to see if anyone found a solution.
  3. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    The DNS is ok as you actually accessed the site.
    The picture attached is normal too, other than the CAPTHCA image is not shown - -
    SO why do you say there's a problem?
  4. Rhys Williams

    Rhys Williams TS Rookie Topic Starter

    Flushed my DNS and it didn't fix it. I will look through the older posts from people and see what I find.

    Many thanks
  5. tipstir

    tipstir TS Ambassador Posts: 2,473   +126

    Flushing DNS won't correct this issue..
    I seen this also and got it a few times. Quick fix.

    Download the following from techspot (except those you don't)

    1. Wise 365 Free (under settings/cleaner you set this to deep cleaning)
    a. Run PC Checkup
    b. System Cleaner ( Registry Cleaner, Common Cleaner (4x times), Advanced Cleaner

    2. JetClean

    3. System Ninja
    a. Uncheck file configuration and internet cookies and check the rest
    b. Run this one 2x times

    4. Free Windows Tuner (this one is not on techspot, you have to get it from cnet downloads)
    5. Uncleaner (this one is not on techspot you get it from author site)

    6. UltraDefrag (opensource you get this from author)
    a. Search
    b. defrag

    This will correct that issue you have.
    Rhys Williams likes this.
  6. Rhys Williams

    Rhys Williams TS Rookie Topic Starter

    Because it hasn't loaded any images on the webpage. So it hasn't loaded correctly right?

    Okay tipstir I'll try that.
  7. tipstir

    tipstir TS Ambassador Posts: 2,473   +126

    Chrome browser usually does this. I run what I posted and corrects the issue. There is a lot going on behind on the system you just don't have answers for. Mostly whatever you were doing caused a memory leak or just a function called didn't get executed correctly. If you never cleaned out the system prior old code, junk data and corrupt registry can caused issues and old hidden cache files you just can't get too. These apps will go in there and clean the system like it was new.

    Again I run these apps prior to shutting down my system. I run them manually. I also run them if FB acts up also or your get that error in Chrome.
  8. learninmypc

    learninmypc TS Evangelist Posts: 7,670   +413

    I've never had a problem accessing facebook using google chrome.Hmm
  9. tipstir

    tipstir TS Ambassador Posts: 2,473   +126

    Are you running any of the Java Applets in Face Book the games for one thing?
  10. learninmypc

    learninmypc TS Evangelist Posts: 7,670   +413

    If I understand your question correctly, I don't play any of the games on facebook.
    Java in GC.JPG
  11. tipstir

    tipstir TS Ambassador Posts: 2,473   +126

    JavaScript is different the Java Applets that uses Shockwave/Adobe Flash So if you don't want to see any Flash or anything that needs Flash to run then. You would need to go into the Chrome browser type this: chrome://plugins/ (disable: Adobe Flash Player both of them) WARNING IF YOU DO THIS IT'S AT YOUR OWN RISK! NOT RECOMMENDED TO DO.
    Last edited by a moderator: Nov 15, 2016
  12. Rwill

    Rwill TS Rookie

    Rhys, was the problem solved?
  13. bluejolls

    bluejolls TS Booster Posts: 115   +8

    Just go to the browsing history, clear your cache and cookies. It wokred for me fast!
  14. did you even READ her post? she said "I've tried deleting cookies and the cache several times with no luck"
  15. What the heck.. not one of you have answered the question or offered a viable solution to the problem. If you don't know then say you don't know. By time we get to these blogs we have basically tried everything we can think of.. at least I know I have and have read several other posts also stating what they have tried. The question is easy.. why can I get into everything else on the web (emails, web sites, etc. I got in here no problem) but when I try to click on Facebook I get nothing. It was working fine and then it like just quit and when you try to close down/reboot/login it is a blank white and says cannot access this page. I've clicked on almost every similar subject link that I could find & still have no solutions to the problem.
  16. maqwjb8

    maqwjb8 TS Rookie

    The problem was because it had ipv6 turned on. I turned off ipv6 in network and sharing center (adaptor settings : right click wireless adaptor : properties : uncheck ipv6). It worked like a charm. lly.
  17. Sandra Hamilton

    Sandra Hamilton TS Rookie

    did you ever resolve this error, I have had the same problem for two weeks now, cant find support anywhere. have tried all the fixes posted and no luck. have tried 3 dif browsers same thing each browser says Cookies are not enabled but they are.
  18. Apztee

    Apztee TS Rookie

    Oh wow! This totally worked for me, Thank you so much!
  19. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    Major TIP: the TCP system is where the DNS client support is located and every program, including every browser, accesses the DNS outside the program itself. The test for DNS resolution (ie: resolve the domain name into and ip-address) is:
    using a command prompt, enter
    NSLOOKUP domain-name
    a good reply will look like
    Name: domain-name
    Addresses: aaa.bbb.ccc.ddd

    a failure is anything else. Assuming you get a valid reply, then every browser should work accessing that domain-name.
    *IF* it doesn't then
    • your browser has issues, add-ons, infections or proxys causing the problem.
    One other quirk in DNS: Your physical location and your ISP.
    Major services, like yahoo, google, facebook have multiple DNS servers distributed geographically. I would be insane to have every user accessing the same DNS and thus all getting the same server address, say the one in Silicon Valley.

    So, depending upon location and ISP, NSLOOKUP www.google.com will get different address to get the website server that is close to where you are. The precise url will also return different addresses:

  20. Markos Bech

    Markos Bech TS Rookie

    Hello, everyone! we have all had a big problem with google chrome
    When we started our facebook it wouldn't respond, even tho everything else works!

    I saw so many advanced options for fixing the issue, But the simplest way for SOLVING THIS is to go to the control panel and delete chrome (AND ALL BROWSERDATA) reboot your PC and reinstalling it again :)
    Comment if it worked for you! :)

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