G15 gaming keyboard doesn't work

[Blackjack]

Hey all,

I just bought a Logitech G15 Gaming Keyboard today. I plugged it into a USB port and installed the drivers, and the keyboard doesn't work. The LED lights don't light up, nor do any of the keys work. I tried plugging it into a different USB port and reinstalling the drivers, and it still doesn't work. I've also tried connecting the keyboard to another computer and it still doesn't work. Any suggestions?

Thanks in advance!

- Blackjack

 

[dividebyzero]

Have you previously had a USB (as opposed to PS2) keyboard connected to the system ?
If not, then you may have to enable the function in the motherboards BIOS.
If you have then it sounds like a fault with the keyboard. The G15 does not require the drivers and utilities (Key profiler and LCD manager) for basic functionality. If you have USB keyboard support enabled then the keyboard backlighting and LCD screen ( "Logitech" for rev.1 blue backlit, "G15" for rev.2 orange backlit) will initialize as soon as the OS loads.

 

[Blackjack]

Turns out it was a defective keyboard. Thanks!

 

[dividebyzero]

Thanks for closing out the thread.
Hope you got a RMA replacement, and it works!