Gmail's new chat-style compose tool said to be a time-saver

Shawn Knight

Posts: 12,186   +120
Staff member
Up until now, referencing an old email while composing a new one in Gmail could be a chore in and of itself. You'd first have to save the current email as a draft, open the old message then reopen the...

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Posts: 488   +10
I tried it today. It was cool. Seemed like it would be functional in a single frame touch environment.

I'm not sure it takes time to think of it; it takes time to get it to work right, and behave similar on all the platforms. Also there is the nudge from the competition to encourage more interesting solutions to make you stand out.


Posts: 10,551   +438
Perhaps an industry standard as far as a desktop app. But 'webmail' services have never had anything like that that I know of.


Posts: 13,827   +1,748
What's with this "You'd first have to save the current email as a draft, open the old message then reopen the draft to pick up where you left off."

hmm; when configured correctly, the REPLY button inserts the existing email into the new reply where one can delete the cruft and add comments where appropriate.

consider: When the only tool in the tool box is a hammer, everything looks like a nail.
Not to sound like a fanboy I really like seeing Google give its users a balance between user experience and security by implementing new features, one of which is the most important, 2FA which allows us to telesign into our accounts. I know some will claim this make things more complicated, but the slight inconvenience each time you log in is worth the confidence of knowing your info is secure. I'm hoping that more companies start to offer this awesome functionality. This should be a prerequisite to any system that wants to promote itself as being secure.