help, pc keeps shutting down

[christine robin]

My pc keeps cutting out when I try to search the internet. I receive a message about physical dumping on the screen when closed down. Does anyone know why this is happening?

 

[zephead]

there could be lots of reasons. why don't you help us help you by providing some information about your pc, it's aprts, whenere/when you got it, what antivirus or firewall software you have installed, and what OS version you have.

you can find this by typing the command 'winver' and a run or command prompt.