Hijackthis log

[Edwin Phate]

More info
https://www.techspot.com/vb/topic101908.html

 

[kritius]

This next step is purely optional however viewpoint is considered foistware and is not needed on your computer,

'To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.'

Go to Start > Run and copy/paste or type: taskmgr

• Under the Processes tab find the following tasks or processes:
  ViewpointService.exe
  ViewMgr.exe
• Highlight and click "End Process".
• Exit Task Manager.

Click on Start > Run and type: services.msc

• Press "OK".
• Click the "Extended tab".
• Scroll down the list and find the service called "Viewpoint Manager Service"
• When you find the service, double-click on it.
• In the Properties Window > General Tab that opens, click the "Stop" button.
• From the drop-down menu next to "Startup Type", click on "Disabled".
• Now click "Apply", then "OK" and close any open windows.

Click on Start > Settings > Control Panel > Add/Remove Programs > highlight and remove all references to Viewpoint - i.e. Viewpoint, Viewpoint Manager, Viewpoint Media Player.

Finally, delete the following folders if they still exist:
C:\Program Files\ViewManager\ <-- and delete this folder
C:\Program Files\Viewpoint\ <-- and delete this folder

Open HijackThis and select do a system scan only,
Put a check next to the following items
Close all browser windows includng this one and select fix checked.

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

Heres why for this one above

Reboot if necessary and then Open Windows explorer and Navigate to this file and delete it,

C:\WINDOWS\ALCMTR.EXE<------Delete this file

These are the only issues that I can see, they are not really malware issue just getting rid of foistware.

 

[Edwin Phate]

can i do this in safe mode? otherwise it takes forever you know what i cancalled zone alarm on the process and it got better i think its corrupted because there is no icon for it. I cant uninstall it.

uninstalling zonealarm was so lame but it did all the difference. problem solved.

 

[kritius]

I would reinstall it or use comodo at least.