H hvdutra Posts: 7 +0 Jun 29, 2006 #1 Please, can you guys help me with another friend computer? See attached HJT file Thanks!!!
fastco Posts: 1,075 +2 Jun 29, 2006 #2 Download and install Adaware from Here Update the program. Restart the computer in safe mode, see how here Turn off System restore see how here Run Hijack This and put a check mark next to these entries then click fix checked. O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll This entry is safe and should not be fixed. O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1143599514882 O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{A7DC2264-866D-46F8-BA52-7ACCD86DC51E}: NameServer = 200.204.0.10 200.204.0.138< see my post below O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) Run Adaware and remove any entries found. Restart the computer and turn system restore back on.
Download and install Adaware from Here Update the program. Restart the computer in safe mode, see how here Turn off System restore see how here Run Hijack This and put a check mark next to these entries then click fix checked. O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll This entry is safe and should not be fixed. O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1143599514882 O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{A7DC2264-866D-46F8-BA52-7ACCD86DC51E}: NameServer = 200.204.0.10 200.204.0.138< see my post below O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) Run Adaware and remove any entries found. Restart the computer and turn system restore back on.
H howard_hopkinso Posts: 21,238 +17 Jun 29, 2006 #3 Run HJT with no other programmes open(except notepad). Have HJT fix the following, by placing a tick in the little box next to(if there). O4 - Global Startup: Assistente Tecnico Speedy.lnk = C:\Program Files\Assistente Tecnico Speedy\bin\matcli.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1143599514882 O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{A7DC2264-866D-46F8-BA52-7ACCD86DC51E}: NameServer = 200.204.0.10 200.204.0.138<Only fix this, if it doesn`t belong to your ISP. O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) Click on the fix checked button. Close HJT. Other than the above, your HJT log is clean. Regards Howard
Run HJT with no other programmes open(except notepad). Have HJT fix the following, by placing a tick in the little box next to(if there). O4 - Global Startup: Assistente Tecnico Speedy.lnk = C:\Program Files\Assistente Tecnico Speedy\bin\matcli.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1143599514882 O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{A7DC2264-866D-46F8-BA52-7ACCD86DC51E}: NameServer = 200.204.0.10 200.204.0.138<Only fix this, if it doesn`t belong to your ISP. O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) Click on the fix checked button. Close HJT. Other than the above, your HJT log is clean. Regards Howard
H howard_hopkinso Posts: 21,238 +17 Jun 29, 2006 #5 fastco said: I'm getting better at this Howard, thanks for the tips.. Click to expand... No problem mate. It`s nice to have a little help around here. 017 entries, if they do belong to the owners ISP and are fixed, will result in the internet not working properly, if at all. Regards Howard
fastco said: I'm getting better at this Howard, thanks for the tips.. Click to expand... No problem mate. It`s nice to have a little help around here. 017 entries, if they do belong to the owners ISP and are fixed, will result in the internet not working properly, if at all. Regards Howard
H hvdutra Posts: 7 +0 Jul 1, 2006 #6 hi there.... attached you can find the new HJT log. thanks a lot again!!
H howard_hopkinso Posts: 21,238 +17 Jul 1, 2006 #7 Your HJT log is clean as a whistle. I assume your system is now running ok. Regards Howard