I am having a lot of problems with my computer. It is a Dell Pent 2 running windows 98 2nd edition. I was told I could just put my windows disk in & it would all reinstall, however this doesn't happen. I would really like to know if it would be possible for me to do this process without having to call in a technician again. I am using Avast home ed. anti virus & spy doctor spyware.I am also on broadband.