V Valeriejean Mar 23, 2018 #1 I had just printed 5 copies, I was out of the room, went to print a further 2 when iPad said no printer found. Checked the printer and it had no power, checked the fuse, still wouldn't work. Any ideas?
I had just printed 5 copies, I was out of the room, went to print a further 2 when iPad said no printer found. Checked the printer and it had no power, checked the fuse, still wouldn't work. Any ideas?
Cycloid Torus Posts: 4,892 +1,712 Mar 23, 2018 #2 http://ugp01.c-ij.com/ij/webmanual/Manual/S/MG5500 series/EN/CNT/CNT_Myprinter_Trouble.html
MaikuTech Posts: 1,128 +190 Mar 23, 2018 #3 Make sure the printer is not on a multi outlet if it is, unplug it and put it directly into the wall. Hit the power button and see what will happen, if it does not come back on. Call canon technical support today and ask them to help you. https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/contact-us-by-phone Printers - PIXMA (MG, MX, MP, TS, IP, PRO, SELPHY) 1-800-652-2666 Monday-Friday: 10:00 am to 10:00 pm
Make sure the printer is not on a multi outlet if it is, unplug it and put it directly into the wall. Hit the power button and see what will happen, if it does not come back on. Call canon technical support today and ask them to help you. https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/contact-us-by-phone Printers - PIXMA (MG, MX, MP, TS, IP, PRO, SELPHY) 1-800-652-2666 Monday-Friday: 10:00 am to 10:00 pm