Hi TigerGirl
I think I have had Cat Scratch fever the last day or so and my be on R&R for a couple days!
Ok go back and carefully do post #13 and see if you can get a log.
I see where I requested it but don't see that it was ever ran.
Meantime I will post new SDFix directions.
Mike
EDIT Also uninsatll your old HJT then go back to the 8 Steps and get the newest.
EDIT2
Download SD Fix to Desktop among other things Catchme to look for RootKits.
http://downloads.andymanchesta.com/RemovalTools/SDFix.exe
On Desktop run SDdFix It will run (install) then close.
Then reboot into Safe Mode
As the computer starts up, tap the F8 key several times.
On the Boot menu Choose Safe Mode.
Click thu all the prompts to get to desktop.
At Desktop
My Computer C: drive. Double-click to open.
Look for a folder called SD Fix. Double-click to enter SD Fix.
Double-clickto RunThis.bat. Type Y to begin.
SD Fix does its job.
When prompted hit the enter key to restart the computer
Your computer will reboot.
On normal restart the Fixtool will run again and complete the removal process then say Finished,
Hit the Enter key to end the script and load your desktop icons.
Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
Attache Report.txt file to your next post.
Mike