Hello, new here so just followed the guidelines with the attachments. HJTlog, Combofix, and AVG log, and as for the AntiRootKit scan nothing was found. Basically the symptoms I have been having is that when I start the computer the Symantec AntiVirus autoprotection thing would pop-up and show Scan type: Auto-Protect Scan Event: Threat Found! Threat:Infostealer.Gampass File:C://goes on Location:C://goes on, ends up being some random .tmp file in the Sysmantec folder Computer: User:System Action Taken: Clean failed: Quarantine filed : Delete Succeeded Access Denied Date found: This would basically continueously pop-up and spam infinitely notifications. So need some help clearing these things , it still persist after all the steps from 1-15 so far in the tutorial so thus im posting now.