Installed ram and computer keeps shutting down after i turn it on

[Melissa01]

hey guys i know that i am new to this but i have a question. i installed ram on a computer and now when i turn the computer on it shuts down all on its own. does anyone know what I maybe can do to fix it? your guy's help would be really awesome! thanks! melissa01

 

[strategic]

How far does it get when it starts?
Do you get the Windows startup screen or anything?
Oh! and by the way... Welcome to T/S

 

[Melissa01]

Hey

thanks for the reply by the way and the welcome to the site! I get to the desk top screen and then i go to click on an icon and the computer just shuts down. so is this just a spot to ask tech questions or is there a spot to get to know everyone other then the introductions spot?

 

[red1776]

Hi melissa,
did you add more ram to this computer? and is it different than the ram that was already installed? ie different speed,1sided-2sided, size of modules,density? etc. can you put your Motherboard specs and the specs of the ram modules up?
is this a laptop or desktop?