Inactive Internet Explorer opens randomly in background and search items are redirected
- Thread starter causerk
- Start date
Broni
Posts: 56,041 +516
All looks perfectly clean.
Please click HERE to download Kaspersky Virus Removal Tool.
Please click HERE to download Kaspersky Virus Removal Tool.
- Double click on the file you just downloaded and let it install.
- It will install to your desktop (be patient; it may take a while).
- Accept license agreement and click "Start" button.
- Click on Settings button
- In Scan scope leave pre-checked items as they're and also checkmark My Computer
- In Actions checkmark Select action: (disinfect; delete if disinfection fails) instead of preselected Prompt on detection
- Click on Automatic Scan tab and then click on Start scanning button.
- Before it is done it may prompt for action regardless of the setting so choose delete if prompted.
- When the scan is done NO log will be produced.
- Click on Report button then on Automatic Scan report tab.
- Right click anywhere within right pane, click Select All then right click again and click Copy.
- This will copy the items that it found to the clipboard you can then open notepad (go to start then run then type in notepad) and choose paste to paste the contents into Notepad.
- You can save this on the desktop.
- Post the contents of the document in your next reply.
Broni
Posts: 56,041 +516
Let's try to reset your router....
Go Start>Run (Start search in Vista), type in:
cmd
Click OK (Vista and Windows 7 users: while holding CTRL, and SHIFT, press Enter).
In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
net stop "dns client"
net start "dns client"
Turn the computer off.
On your router, you'll find a pinhole marked "Reset".
Keep pushing the hole, using a pencil, or a paperclip until all lights briefly come off and on.
NOTE. Simple router disconnecting from a power source will NOT do.
Restart computer and check for redirections.
NOTE. You may need to re-check your router security settings, as described HERE
Go Start>Run (Start search in Vista), type in:
cmd
Click OK (Vista and Windows 7 users: while holding CTRL, and SHIFT, press Enter).
In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
net stop "dns client"
net start "dns client"
Turn the computer off.
On your router, you'll find a pinhole marked "Reset".
Keep pushing the hole, using a pencil, or a paperclip until all lights briefly come off and on.
NOTE. Simple router disconnecting from a power source will NOT do.
Restart computer and check for redirections.
NOTE. You may need to re-check your router security settings, as described HERE
Broni
Posts: 56,041 +516
Open Notepad
Copy and paste following text into Notepad:
Go FILE > SAVE AS and in the dropdown box select SAVE AS TYPE to ALL FILES
Then in the FILE NAME box type fix.bat.
Save fix.bat to your Desktop.
Run fix.bat by double clicking.
You may see a black box appear; this is normal.
When done, run boot_cleaner.exe again and post its output.
Copy and paste following text into Notepad:
Code:
@ECHO OFF
START
boot_cleaner.exe fix \\.\PhysicalDrive0
EXITThen in the FILE NAME box type fix.bat.
Save fix.bat to your Desktop.
Run fix.bat by double clicking.
You may see a black box appear; this is normal.
When done, run boot_cleaner.exe again and post its output.
Broni
Posts: 56,041 +516
Download the FixTDSS.exe
Save the file to your Windows desktop.
Close all running programs.
If you are running Windows XP, turn off System Restore. How to turn off or turn on Windows XP System Restore
Double-click the FixTDSS.exe file to start the removal tool.
Click Start to begin the process, and then allow the tool to run.
Restart the computer when prompted by the tool.
After the computer has started, the tool will inform you of the state of infection (make sure to let me know what it said)
If you are running Windows XP, re-enable System Restore.
Save the file to your Windows desktop.
Close all running programs.
If you are running Windows XP, turn off System Restore. How to turn off or turn on Windows XP System Restore
Double-click the FixTDSS.exe file to start the removal tool.
Click Start to begin the process, and then allow the tool to run.
Restart the computer when prompted by the tool.
After the computer has started, the tool will inform you of the state of infection (make sure to let me know what it said)
If you are running Windows XP, re-enable System Restore.
Broni
Posts: 56,041 +516
Broni
Posts: 56,041 +516
Well, at this point I'm out of ideas and tools.
My success rate runs around 99% and it looks like you're unlucky enough to fit into remaining 1%.
Possibly we're dealing with some kind of new type of infection.
I'm sorry, but the only option I can see here is to backup your data, format the drive and reinstall Windows.
My success rate runs around 99% and it looks like you're unlucky enough to fit into remaining 1%.
Possibly we're dealing with some kind of new type of infection.
I'm sorry, but the only option I can see here is to backup your data, format the drive and reinstall Windows.
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