Internet Trouble, sort of

By Chiqong ยท 4 replies
Jul 12, 2008
  1. So ever since we got our computer back from being wiped (ugly virus, I think the guy said it was a Win32?) about 1/3 of the time we go to a page on the internet we get an error message that says:
    "This application has failed to start because iertutil.dll was not found. Re-installing the application may fix this problem."
    But we can surpass this problem just by x-ing out of the window and going there again.
    So my question is what is that 'application' and where do I find it?
    Oh, and this seemed like the right place to post this (not too sure though). But if it's not the right place, sorry!
  2. raybay

    raybay TS Evangelist Posts: 7,241   +10

    No way to easily know. Just start reinstalling. Consider firewalls as a common cause, or security software.
  3. Chiqong

    Chiqong TS Rookie Topic Starter

    That's kind of a problem. We use Avast! but an ex-computer guy installed it and I don't believe we have the means to re-install it...
  4. nickc

    nickc TechSpot Paladin Posts: 923   +11

    Avast is a free antivius and can be had by just Google it, but u need a firewall. There are several free COMODO Pro is a good one and there are several others.
  5. Chiqong

    Chiqong TS Rookie Topic Starter

    Okay, thanks!
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