I'm in a bad spot and I don't know what to do. (Not to familiar with computer workings and such)
I have a Dell with Windows XP that is about 4 years old. I had spybot search & destroy on it, and when I updated this program to search for problems, it asked me to restart the computer. I restarted, and now my computer is broken.
When I turn it on, it shows a blue screen that says "The logon process system process terminated unexpectedly with a status of 0x00000000 (0x00000000, 0x00000000).
I can get into safe mode (don't know what to do with this, if anything). I can't use the 'restore to last good settings' option (just doesn't work). And I have options of pushing F2 or F12.
I do have a lot of stuff on this computer that I would like to save if possible.
Please please please help me! And thanks in advance for help
I have a Dell with Windows XP that is about 4 years old. I had spybot search & destroy on it, and when I updated this program to search for problems, it asked me to restart the computer. I restarted, and now my computer is broken.
When I turn it on, it shows a blue screen that says "The logon process system process terminated unexpectedly with a status of 0x00000000 (0x00000000, 0x00000000).
I can get into safe mode (don't know what to do with this, if anything). I can't use the 'restore to last good settings' option (just doesn't work). And I have options of pushing F2 or F12.
I do have a lot of stuff on this computer that I would like to save if possible.
Please please please help me! And thanks in advance for help