then join one of the sites you listed above.
I have, I've joined them all
Actually, this is the most important statement, it is true that in 99% of cases Virus\Malware threads are pointed to the proven
Viruses/Spyware/Malware Preliminary Removal Instructions (just as all other forums have their own guide)
I believe this is already the standard here (and elsewhere) it is just not forced here (whereas other forums do force this, before connecting to a
real person)
The main reason here I suppose is volume of membership, although it must be close now! It's true this is usually the first link I provide (and rightly so)
At this stage it is not
forced, but then again maybe it should be, as first "preliminary" step.
I would also like to state that I did go against (ie not open) to your suggestions of Spybots S&D (and everything really) whilst the member was engaged in removing Virus\Malware (WITH ME) My concern was that if the member installed Spybots S&D this would cause any further removal process (including registry editing, or startup erradication) to be hindered, with Spybots (not always) displaying that a change was automatically halted from being performed.
This is why the first step in the guide is to remove all resident protecting programs.
But then you said to install it. Going totally against the removal proceedure (of which you have confirmed that have little respect for) And highly possibly causing support to be hindered in ridding any Virus\Malware infection.
Another point about all this; just removing the infection is not completing the process, as there may still be underlying links allowing re-infesting (of which you have seen - no doubt!) Therefore part of the process is to also remove these entries. Being extremely difficult with
you jumping in (with your "open mind"!) stating to a member that I was helping (and still in the middle of helping) and stating he must install Spybots S&D to fix their issue. Incredible! I advised you and the member not to do this, but then you reposted (over and over) that they must!
This is incorrect of you.