lg dvd causing computer to restart?

By Soap ยท 18 replies
Jan 31, 2004
  1. a friend of mine was given an lg dvd drive by a friend and when they try to use the dvd it causes the computer to restart.

    the things i know are it is a pentium 3 running windows xp. the dvd drive was used to replace a cdrom drive which was working fine and still does after replacing the cdrom with the dvd back to the was it was.

    any ideas?
    sorry i dont know more.
  2. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Which model LG DVD? And XP Home or Pro?

    Did you check the proper master/slave setting on that DVD?
    If on its own an a separate IDE-cable, set it to master and connect the DVD to the end of the IDE-cable.
  3. Rick

    Rick TechSpot Staff Posts: 4,572   +65

    Another possibility may lie in your video driver. Many cards support DVD hadware acceleration... And I've seen a variety of problems resuling from this. Of course, restarting might be a new one....

    It is also possible that your system might not have enough power for an extra drive? Just a thought.

    And I'm sure there are variety of software issues that could cause such a thing to happen.

    And lastly, you dvd drive could always be defective. Perhaps you can look into getting it returned or repaired by the manufacturer.

    And remember - when you can't find the answer - look to the "impossible". I have found that the impossible is more probable than no answer at all.
  4. Shadowz

    Shadowz TS Rookie

    ive the same problem, in my case its a cd rewriter.

    I dont know what to do :/
    when i start to burn it goes ok for 1-2 minutes then pc reboots without warning.
  5. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Actually, both problems seem to be related to weak power-supplies. Can either of you give us the details please?
  6. Shadowz

    Shadowz TS Rookie

    ok my pc
    amd athlon 1.33 ghz
    40 gb hard disk (20 gb left)
    3x 256 memory
    geforce 5200 fx
    VenusII 48x24x48 cd rewriter
    windows xp home

    no other programs running while burning, i have enough space to cache the stuff.

    I have tried to set my cd writer to master and no other cd/dvd players on the ide cable connected, still get the same crash.

    Now what i have not tried yet is the burn proof thing, How do i disable this? (im not sure if this cd writer actually has a burn proof option)

    My pc used to be doing ok when writing cds before so i dont think the pc wont have enough power for this cd writer
  7. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Your Venus II is apparently a re-badged LiteOn 48x24x48, which has not BurnProof but the similar SmartBurn. So it is not a bad drive at all.
    On this website you will find an extensive test of your model (where I got my info from).

    It says though that it takes up to 20% of CPU-power on a Pentium4 2.8MHz, which is fairly high.

    Switching off burnproof/smartburn is never a good idea. What you could try initially, is writing to Harddisk first, and from there onto the CD. Make sure to use a reliable CD-ROM brand, such as Verbatim, Taiyo Yuden, or one of the best: Kodak Gold. Get them certified for as high a speed as you can get/afford. (CD-R 48x).

    Have you checked that DMA is enabled for that CDRW?
    Also, check your ASPI-layer. Download this package from Adaptec, unpack it and run Aspicheck.exe

    Please report back with your findings.
  8. Shadowz

    Shadowz TS Rookie

    ive downloaded that aspi thing and installed it.

    ASPI32.SYS 4.71.2 16877bytes
    WOWPOST.EXE 4.6 (1021) 4672 bytes
    WINASPI.DLL 4.6 (1021) 5600 bytes
    WNASPI32.DLL 4.71.2 45056 bytes

    I dont know how to check if i have enabled that DMA, and to be honest ive no idea what ASPI -layer is too.
  9. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    It is a bit of a convoluted proces. Because you swapped the CDRW, WinXP does not know that your CDRW could run under DMA instead of PIO.
    The best way is disconnect the CDRW and uninstall everything in Device Manager. Switch off PC and reinstall the CDRW as master on IDE-2. WinXP will recognize it and reinstall what driver(s) it needs.

    Then click Start/Run and type in: Regedit and press enter.
    Go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}

    Under 0001 or 0002 (Whichever one is the Secondary IDE Controller), delete the entries:
    by rightclicking on them, then select Delete and confirm with OK.

    That'll reset the UDMA data and force a re-detect on the Master device.

    The Aspi-layer is necessary for most CD-burning programs, but it does not hurt if your specific program does not need it.
    It is originally a converter-module to allow IDE-hardware access to SCSII-hardware (a CDRW is technically still considered a SCSII device).
  10. Shadowz

    Shadowz TS Rookie

    ok ive done what you said above, shall i try burn something now?

    im running low on disks :(
  11. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Do a trial-run first. Most software let you simulate the burning process before actually burning it. When the "dry run" works OK, give it a run on a cheap CD-R.

    BTW, it's my dinner-time now, so I'm closing down for the day.
    Good luck
  12. Shadowz

    Shadowz TS Rookie

    when i do a speed test and let it do the test everything is ok but when i try burn it just crash after about 2 minutes.

  13. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    What program are you using, and is it the only CD-burning program installed?
  14. Shadowz

    Shadowz TS Rookie

    im using nero, and as far as i know its the only program installed
  15. Shadowz

    Shadowz TS Rookie

    ive just uninstalled nero and drag& drop things to the cd rw drive and let it burn like that, it succesfully burned 400mb of files. Ill try again with 600 mb and see if it works
  16. Shadowz

    Shadowz TS Rookie

    it worked again. Thx for all the help therealblackstuff. Im not sure if i have solved this problem but so far it looks like its working.
  17. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Nero must have interfered with XP's own program. I don't know XP (have W2K) but I understand you can either switch off or uninstall XP's CDRW-program, if you are not happy with it.

    Anyway, glad you found a solution.
  18. lqqk

    lqqk TS Rookie

    p3 800eb problem

    I have an 800 eb (coppermine i think) i have a no 80 pin coductor cable error that comes up when i boot... the comp boots fine and runs untill i try to install softeware from cd rom drive (brand new lg burner) or when i use ms word xp i get the blue screen with a vmm or vxd error and word caused error do i want to report it yadda yadda... could the cable thing be related to my error problems
  19. me(who else?)

    me(who else?) TS Rookie Posts: 387

    You should get some R/Ws :) . They end up a to be a lot cheaper then making 50 coasters:dead: .
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