Logitech V20 Speakers

[Trobo510]

Hi, I didn't find any thread that helped in here but I will keep looking while I post this... Anyway I Just bought new logitech speakers for my laptop. One speaker plugs into the other, and then that one goes into a USB port. However, I can not get sound to come out.

For some reason in Windows Media Player, I can change the song and volume with the buttons on the speakers. However, the sound volume that I am changing is still coming from the crappy speakers in my laptop. The device manager says that basically the software isnt installed right and the device wont work. This is supposed to be plug and play, no CD came with the product and Logitech has no drivers available for this that I know of. Any ideas?

 

[Tmagic650]

Do these speakers come with a driver disc? As soon as you plug in the speakers the system sould see them. Does this happen?

 

[Trobo510]

like i said, there is no disk. The computer recognizes them but fails to install the software properly. As far as I can tell there is nothing else wrong.

from my device manager:

Device can no start. (Code 10)

 

[Tmagic650]

Sounds like a device conflict. Go into your notebooks bios and turn off the on-board sound... or connect the USB speakers and in the Control Panel, Sounds and Audio Devices, Audio, and select the USB Logitech speakers

 

[Trobo510]

I tried the 2nd suggestion already.... the speakers dont show up as an option in the audio section of the control panel. I will try the bios option.

 

[Trobo510]

I talked to logitech support. They said that there is a problem with how windows is connecting to the usb port. He thought I might be missing some kind of file that is necessary to install the hardware. Does anyone know what this means exactly or what I should do now?