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Malware Virus attack - advice appreciated

By uknortheast
Feb 6, 2012
  1. Hi - any help or advice appreciated.

    Have a virus/worm/malware on my PC.

    Appears to have arrived when I was looking at some bids from Peopleperhour.com, in particular some screenshots from an Indian bidder. I have recently changed ISP which I think left a weakness in my PC protection.

    All of a sudden my progs closed down and a Windows Internet Security logo appeared on the taskbar, with several pop-ups. I was unable to run any more progs, including McAfee, or Task Manager etc. There was a relatively genuine-looking virus scan pop-up which had identified a few things that needed removing - however it wanted me to pay obv in order to get my card details. I disconnected the Internet, tried shutting down and restarting but this thing is v persistant!

    Having found the files below, which all appeared along with three desktop logos (LG Cyberlink Power2Go, LG Cyberlink PowerBackup, and LG ODD Auto Firmware Update), I tried to -

    1. Delete them (wouldn't as it said 'files were in use')
    2. Shred them with McAfee file shredder (appeared to work and said 'some files are in use and will be deleted during restart, but then they reappeared).

    The following are the files that appeared in C/Prog files/Windows

    SckedLGU.txt 32kb
    bootstat.DAT 2kb
    wiaservc.txt 1kb
    wiadebug.txt 3kb
    O.txt 3kb
    windowsupdate.txt 1,876kb

    There were two other files that arrived at the same time into my windows profile - I tried steps 1 and 2 with these but was prevented from deleting/shredding as 'the files are in use'.

    Any advice appreciated
  2. Broni

    Broni Malware Annihilator Posts: 53,867   +370

    Welcome aboard [​IMG]

    Please, complete all steps listed here: https://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

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