(Sorry about the length of this but can someone please tell me why this happened...?)
My hard drive (Western Digital 40GB) disappeared from the BIOS after my computer decided to reboot without warning and without any apparent cause. I swear, no new drivers, hardware, updates, or any changes to the system had occured at all other than me updating my resume in Word (I'm running XP) - and my Norton Anti-Virus is completely up-to-date and running 24/7. Baffling and worrisome, but at least I had a fairly recent backup of everything vital, plus I had created a second partition on which to store My Documents, so that in case something like this happened I would have some hope that my current stuff would be safe. After a lot of struggling, unplugging, replugging, and cursing, the hard drive finally decided to let the BIOS detect it again and reappear. It would not start Windows, though, so I started Recovery Console and ran chkdsk /R on drive C: (which is the name of the partition with the operating system on it), and it took forever and finally told me that there were "unrecoverable errors on the drive".
First Question: when it says "the drive", is it talking about that partition only, or does it mean the whole physical hard drive? And if it means just that partition, wouldn't that indicate that the other partition is likely to go bad, too? (Assuming that the problem is physical, not viral.) Is it safe for me to continue using the second partition, or does having separate partitions just buy me a little time to replace the whole drive?
At any rate, I could now access both partitions, so that was something, anyway. I decided to try and re-format the C: drive partition and re-install XP and see what would happen, since with unrecoverable errors I was going to have to re-install windows somewhere, either on another drive or on the second partition - right? Nothing to lose other than some time if it didn't work. And it did work - for a while. It reinstalled XP, rebooted and finished the installation normally, so I started reinstalling everything else. And it seemed to be going fine until I had to reboot after updating the video drivers (the same ones that I had installed weeks before the unexpected reboot/crash). Once again the hard drive disappeared. But I couldn't get the BIOS to detected it at all now. I thought (hoped!) that maybe it was the IDE slot that was the problem, so I tried another hard disk - and it had no problem getting detected. The original hard drive seemed to be dead and lifeless. Finally as a last resort before giving up, I changed the jumper so it would be a slave to the new one - and it was detected as the slave by the BIOS instantly, like nothing was wrong with it, both partitions still intact and everything. Tried changing it back to master, but it would not be detected at all, either as a single drive or as a master to the other drive. Wouldn't even power up. Back to slave, and voila! There it is, happy and accessible.
Now, what is going on here? Is this the actions of a failing hard drive, or is it the work of some new and vicious virus that got by Norton? Why is it suddenly fine as a slave but dead as master? It can't be the jumper settings, because it had been working fine for weeks until it decided to play dead like that. Also, when it finally got re-detected after the first crash, some of the letters in the name had been replaced with different characters - but the next time it detected it, the letters were back to normal. Is that the kind of thing that happens when the drive goes bad, or is that more likely to be caused by a virus?
I haven't found anything like this behaviour in any of the "common hard drive problems" I've looked at. You guys seem to know what you're talking about around here, so any info/comments/advice would be much appreciated! And thanks for your patience, too...
My hard drive (Western Digital 40GB) disappeared from the BIOS after my computer decided to reboot without warning and without any apparent cause. I swear, no new drivers, hardware, updates, or any changes to the system had occured at all other than me updating my resume in Word (I'm running XP) - and my Norton Anti-Virus is completely up-to-date and running 24/7. Baffling and worrisome, but at least I had a fairly recent backup of everything vital, plus I had created a second partition on which to store My Documents, so that in case something like this happened I would have some hope that my current stuff would be safe. After a lot of struggling, unplugging, replugging, and cursing, the hard drive finally decided to let the BIOS detect it again and reappear. It would not start Windows, though, so I started Recovery Console and ran chkdsk /R on drive C: (which is the name of the partition with the operating system on it), and it took forever and finally told me that there were "unrecoverable errors on the drive".
First Question: when it says "the drive", is it talking about that partition only, or does it mean the whole physical hard drive? And if it means just that partition, wouldn't that indicate that the other partition is likely to go bad, too? (Assuming that the problem is physical, not viral.) Is it safe for me to continue using the second partition, or does having separate partitions just buy me a little time to replace the whole drive?
At any rate, I could now access both partitions, so that was something, anyway. I decided to try and re-format the C: drive partition and re-install XP and see what would happen, since with unrecoverable errors I was going to have to re-install windows somewhere, either on another drive or on the second partition - right? Nothing to lose other than some time if it didn't work. And it did work - for a while. It reinstalled XP, rebooted and finished the installation normally, so I started reinstalling everything else. And it seemed to be going fine until I had to reboot after updating the video drivers (the same ones that I had installed weeks before the unexpected reboot/crash). Once again the hard drive disappeared. But I couldn't get the BIOS to detected it at all now. I thought (hoped!) that maybe it was the IDE slot that was the problem, so I tried another hard disk - and it had no problem getting detected. The original hard drive seemed to be dead and lifeless. Finally as a last resort before giving up, I changed the jumper so it would be a slave to the new one - and it was detected as the slave by the BIOS instantly, like nothing was wrong with it, both partitions still intact and everything. Tried changing it back to master, but it would not be detected at all, either as a single drive or as a master to the other drive. Wouldn't even power up. Back to slave, and voila! There it is, happy and accessible.
Now, what is going on here? Is this the actions of a failing hard drive, or is it the work of some new and vicious virus that got by Norton? Why is it suddenly fine as a slave but dead as master? It can't be the jumper settings, because it had been working fine for weeks until it decided to play dead like that. Also, when it finally got re-detected after the first crash, some of the letters in the name had been replaced with different characters - but the next time it detected it, the letters were back to normal. Is that the kind of thing that happens when the drive goes bad, or is that more likely to be caused by a virus?
I haven't found anything like this behaviour in any of the "common hard drive problems" I've looked at. You guys seem to know what you're talking about around here, so any info/comments/advice would be much appreciated! And thanks for your patience, too...