My internet was acting up for over a month. Howard had tried to help me with running Hijack This, and other programs and nothing seemed to work.
The problem was that IE and Firefox would not work at all, secure web sites would not work on AOL, but AOL worked fine other than that.
We never did discover the problem after MANY attempts.
I finally gave in and wiped my hard drive yesterday only to boot it back up and discover I have NO internet now. So I called my broadband company and a tech worked with me for an hour or more. He discovered that when I click on the LAN connection, that it says it's connected. BUT.. when I use IE it says page not found for everything. AOL now says no connection, and windows update says no connection.
He did some more digging and found that I have no IP address. He tried to force it to find one, he tried uninstalling and reinstalling, resetting the modem and several other tricks, to no avail.
His final advice was to take it in, and ask someone why my Network Interface card is not registering an IP.
Now.. we checked inside and it appears its integrated onto the motherboard.
Our question is (a very uneducated question).. can we purchase a new non integrated card and install it, bypassing the non working one?
Also.. could this be a sign of the hard drive or motherboard giving out? No other problems are evident since the reformat and reinstallation of Win XP.
Thank you!
Laura
The problem was that IE and Firefox would not work at all, secure web sites would not work on AOL, but AOL worked fine other than that.
We never did discover the problem after MANY attempts.
I finally gave in and wiped my hard drive yesterday only to boot it back up and discover I have NO internet now. So I called my broadband company and a tech worked with me for an hour or more. He discovered that when I click on the LAN connection, that it says it's connected. BUT.. when I use IE it says page not found for everything. AOL now says no connection, and windows update says no connection.
He did some more digging and found that I have no IP address. He tried to force it to find one, he tried uninstalling and reinstalling, resetting the modem and several other tricks, to no avail.
His final advice was to take it in, and ask someone why my Network Interface card is not registering an IP.
Now.. we checked inside and it appears its integrated onto the motherboard.
Our question is (a very uneducated question).. can we purchase a new non integrated card and install it, bypassing the non working one?
Also.. could this be a sign of the hard drive or motherboard giving out? No other problems are evident since the reformat and reinstallation of Win XP.
Thank you!
Laura