First, let me say Hi to all of you people.
Can you please excuse my directness.
I was asked yesterday to look at my friends computer. He said it was slow.
I have had a look at it, and I think he has some big problems.
My friend has a child with a rare disease called Ring14 syndrome. It is a genetic disorder that affects the chromosome 14, causing fits, blackouts, extreme learning difficulties. He and his wife no nothing of PC's but are organizing a seminar in the UK this year and need their computer very much.
This is where I hope you guys can help me.
I know the PC is infected with malware, but there are also problems that I don't know how to fix. The control panel will not show on any menus. Display settings cannot be changed due to computer restrictions, add/remove programs will not load due to the same computre restrictions. The all thing seems in a right state, and I do not know where to start.
Please can you point me in the right direction?
Virgil
Can you please excuse my directness.
I was asked yesterday to look at my friends computer. He said it was slow.
I have had a look at it, and I think he has some big problems.
My friend has a child with a rare disease called Ring14 syndrome. It is a genetic disorder that affects the chromosome 14, causing fits, blackouts, extreme learning difficulties. He and his wife no nothing of PC's but are organizing a seminar in the UK this year and need their computer very much.
This is where I hope you guys can help me.
I know the PC is infected with malware, but there are also problems that I don't know how to fix. The control panel will not show on any menus. Display settings cannot be changed due to computer restrictions, add/remove programs will not load due to the same computre restrictions. The all thing seems in a right state, and I do not know where to start.
Please can you point me in the right direction?
Virgil