NO SOUND? Sound device Not INSTALLED

By h22jeffrey
Jan 29, 2008
  1. Ok here is My problem i had a buddy clean up my pC and now i dont have Audio it says. There Are No Active Drivers available. To install mixer drivers, go to Control Panel, click Printers and Other Hardware, and then click add hardware,

    i have a Compact Presario SR1802HM

    i've tried everthing!!

    Please Help...:confused:
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    I assume this is onboard audio? If so, I'd first contact HP/Compaq and tell them of your issue.

    If you can find out what audio chipset is on your motherboard you may be able to go to the manufacturer's website and download their latest drivers.

    If you have a recovery disk by all means use it.

    Edit: In fact how about this -

    It looks like you had RealTek audio drivers but I only did a quick glance.
  3. raybay

    raybay TS Evangelist Posts: 7,241   +10

    The drivers are available at your Compaq Presario website for that model, Download them, and follow EXACTLY the instructions on how to install them.
    If they are then not detected, take a very careful look at all your connections. The audio card inside that unit burns out easily, and is easily damaged by static electricity. If you used a blower, or a vacuum cleaner, or anything other that canned air gas to clean it, you may have damaged it. Since it is an integral part of your motherboard, you will not easily repair it.
  4. h22jeffrey

    h22jeffrey TS Rookie Topic Starter

    im gonna try to contact hp/compaq still not working...
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