No video only Audio

By arniiniinoo
Jun 2, 2018
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  1. I have recently got an aero 15W-CF1 laptop.

    Videos are not playing on any browser or when I download a html 5 video, flash videos seem to work.

    This has happend after I updated the realtek drivers via device manager, because my laptop wasn't picking up any earphones plugged into it. I'm unsure if this has caused the problem

    I have tried downloading video drivers and no browser could auto detect my graphics card because it was not detecting my java. nvidea experience could also not connect. I do not know if this is connected to the problem. I did manage to download the drivers manually however.

    Any help on how to fix this would be amazing, thanks
  2. Cycloid Torus

    Cycloid Torus Stone age computing. Posts: 3,487   +910

    2 year warranty...covered?

    Windows 10 64bit?

    uninstall Chrome and/or Firefox browser

    remove nVidia experience software
    remove graphics drivers with DDU

    confirm no updates pending by checking for updates

    reboot, let PnP run
    Explorer, does it work now?
    Chrome &/or Firefox, ditto

    download and install nVidia drivers only
    does it work now?

    if you want nVidia experience, download & install
    does it still work?
  3. arniiniinoo

    arniiniinoo TS Rookie Topic Starter

    Thanks for the help I found the problem Adobe reader was refusing to update, it sort of just fixed it's self. thanks tho :)
    Cycloid Torus likes this.
  4. Cycloid Torus

    Cycloid Torus Stone age computing. Posts: 3,487   +910

    Makes sense - a bad Adobe can crank your browser.

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