hi
i work in the it industry we have just bought some new hp dc5800 and we have about 40 of them so we need to install of the software and make a image of one. over the last week we have tried lots of ways we first tried using norton ghost 11 using network support to make a image of the machine and store it to our server, we then get a new pc from the box try we use norton ghost 11 to put the image on the machine using network support, the image copies over fine with no problems but soon as you reboot the computer it fails to start it goes all through the windows loading screen but then it goes the the blue background with windows logo on it like it about to bring up windows but just hangs there. we tried several ways like back up to a hard drive, doing a partition image and a whole disk image but had the same problem and error at each reboot.
so at this point we are ripping our hair out to what the answer is as this was the second problem we encountered as the computer for starters did not like our service pack 1 volume license disc but service pack to disk sort that out.
so from there we went to acronis and used the backup facility to and hard drive then recovery to the new computer but still the same problems occurs when trying to boot windows. Then we tried using the clone disk feature but it would not see the second hard drive we put in the computer.
so at this point nearly a week after we got the computer we were still pulling our hair out. we figured maybe it is to new hardware for ghost 11 and acronis so we moved up to ghost 14.
install norton ghost 14 on new computer we want to image and the easiest way to to it is clone the hard drive so i pulled the hard drive out of the computer we need to put the image and tried the process work great but go to reboot and first we got ntlrd missing or operating system not found so i played around with settings and got it to boot but still when it gets to loads windows we get the same problem.
And that is where we are now we are stuck and do not know what to do next. we have been in touch with who we bought it form and they said they have had problems like this with other customers and all they did is play around with the bios settings particularly a setting in device configuration called translution which has various settings in it but we have played around with this and tried ghosting it after changing the settings but still we have the same problem so no joy there and the company do not help anymore than that and think we are just being stupid.
so if anyone has got any ideas, solutions, or similar problems please let me know hope someone can help.
Go Back TechSpot OpenBoards > OS & Software > Misc. Software & Utilities
Reload this Page Post New Thread
Welcome, matty5225.
You last visited: 06-15-2008 at 11:19 AM
Private Messages: Unread 0, Total 0.
Forum: Misc. Software & Utilities Post New Thread
Logged in as matty5225
Message Title:
* Be descriptive with your subject.
* Do NOT use excessive signs (??? or !!! etc.)
* Do NOT CAPITALIZE your words.
* Topics with generic subjects will be deleted without any notification. rey
i work in the it industry we have just bought some new hp dc5800 and we have about 40 of them so we need to install of the software and make a image of one. over the last week we have tried lots of ways we first tried using norton ghost 11 using network support to make a image of the machine and store it to our server, we then get a new pc from the box try we use norton ghost 11 to put the image on the machine using network support, the image copies over fine with no problems but soon as you reboot the computer it fails to start it goes all through the windows loading screen but then it goes the the blue background with windows logo on it like it about to bring up windows but just hangs there. we tried several ways like back up to a hard drive, doing a partition image and a whole disk image but had the same problem and error at each reboot.
so at this point we are ripping our hair out to what the answer is as this was the second problem we encountered as the computer for starters did not like our service pack 1 volume license disc but service pack to disk sort that out.
so from there we went to acronis and used the backup facility to and hard drive then recovery to the new computer but still the same problems occurs when trying to boot windows. Then we tried using the clone disk feature but it would not see the second hard drive we put in the computer.
so at this point nearly a week after we got the computer we were still pulling our hair out. we figured maybe it is to new hardware for ghost 11 and acronis so we moved up to ghost 14.
install norton ghost 14 on new computer we want to image and the easiest way to to it is clone the hard drive so i pulled the hard drive out of the computer we need to put the image and tried the process work great but go to reboot and first we got ntlrd missing or operating system not found so i played around with settings and got it to boot but still when it gets to loads windows we get the same problem.
And that is where we are now we are stuck and do not know what to do next. we have been in touch with who we bought it form and they said they have had problems like this with other customers and all they did is play around with the bios settings particularly a setting in device configuration called translution which has various settings in it but we have played around with this and tried ghosting it after changing the settings but still we have the same problem so no joy there and the company do not help anymore than that and think we are just being stupid.
so if anyone has got any ideas, solutions, or similar problems please let me know hope someone can help.
Go Back TechSpot OpenBoards > OS & Software > Misc. Software & Utilities
Reload this Page Post New Thread
Welcome, matty5225.
You last visited: 06-15-2008 at 11:19 AM
Private Messages: Unread 0, Total 0.
Forum: Misc. Software & Utilities Post New Thread
Logged in as matty5225
Message Title:
* Be descriptive with your subject.
* Do NOT use excessive signs (??? or !!! etc.)
* Do NOT CAPITALIZE your words.
* Topics with generic subjects will be deleted without any notification. rey