Norton Internet Security 2009 "ressurrected" on my notebook

[Paul ARB MagOR]

I am Paul ARB Magor. I live in Brazil and the reason for my query is as follows:

InstTub Norton Internet Security 2009 resurrected on my notebook ...
.
In 2009 I did update Norton Antivirus for NIS 2009. Just two weeks after a virus entered in a standard Windows application under the name of true installer, or something similar ....

Immediately my notebook locked and there was simply no way to make it work.

I took it to an authorized technician in Windows that after more than a month managed to clean it of Virus.

Obviously I complained to the technical support of Symantec and despite having sent all supporting documentation. They denied that it could happen.

They tried to sell me several times several updates until they gave up.

I took advantage to uninstall all references of Symantec and Norton Antivirus.

Their programs are very heavy and in addition to using huge amounts of memory and resources. It literally pretends to command all my movements.

I'm not using the same notebook at the time. Meanwhile almost a month ago every once, when Windows initialized an incomplete prompt window appeared. It is not being detected by windows explorer search.

InstTub now offers and open a window to update or make it compatible with my current OS.I am using Windows 7 Ultimate + Security Patches 1 & 2 for 32 bits and 64 bits.

What do I have to do to permanently uninstall that residue that insists on staying in my notebook?

I do not want to depend on a software that in my case, failed to detect a virus disguised inside an installer recognized as legitimate by Windows.

This is the place where this "hidden" InstTub in my notebook:

C: \ Program Files (x86) \ NortonInstaller \ {0C55C096-0F1D-4F28-AAA2-85EF591126E7} \ NIS \
A5E82D02 \ 16.0.0.125

Here is a page capture for the "software":



As you certainly may be thinking I'm not at all skilfull on technology systems.

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Thank you for existing an offering so much!!!

 

[Cycloid Torus]

Hi. In your shoes I might start with download and run BitDefender Rescue: https://www.bitdefender.com/support/how-to-create-a-bitdefender-rescue-cd-627.html , just in case there is anything 'fishy' in your system.

Then lookup the Norton software remover on the Norton site : https://support.norton.com/sp/en/us/home/current/solutions/v60392881_EndUserProfile_en_us

These links are to sites in English - and I bet they have them in Spanish and possible Portuguese, which you may find helpful.


I also suggest that you create a system rescue/repair disk (https://support.microsoft.com/en-us/help/17423/windows-7-create-system-repair-disc), make a note of your Windows License Key and make backups of any important data files.