Norton uninstall leads to slow boot up - HJT log attached

By RobbieTutt ยท 6 replies
Oct 26, 2008
  1. Hi - Any help muhc appreciated...

    Got a new PC a few months ago (dual core - very impressed with the speed!)
    Made the mistake of installing Norton 360 which I got a copy of with it- rubbish software.

    I decided to install AVG which I've used before on my laptop.

    So - PC running fine (about 1 min to boot) - i uninstall Norton via Add/remove
    The install AVG and re-boot
    15 mins to start up!
    Read a few forums - and remove AVG - and use a Norton remover tool - re-install AVG - still 15 mins to start.
    Update windows to SP3 - no change.

    Hijack this log attached and any help greatly appreciated.

    The symoptoms seem to be only connected to windows aps - ie:
    Boot slow
    Log in slow
    Windows explorer really slow/crashes.

    Everything else (office, IE, Firefox) all working at normal speed.

    Any ideas?

  2. almcneil

    almcneil TS Guru Posts: 1,277

  3. RobbieTutt

    RobbieTutt TS Rookie Topic Starter

    Hi - thanks for your post - I've used the removal tool and still exactly the same...

    Any other ideas?

    Thanks again
  4. almcneil

    almcneil TS Guru Posts: 1,277

    I'd then try a Windows repair. I don't think this is spyware, more like system corruption. The Windows repair is the logical step at this point.

    Repost if you still have problems.

    -- Andy
  5. RobbieTutt

    RobbieTutt TS Rookie Topic Starter

    Hi - thanks for your post.

    The PC didn't come with the original windows CD - i'll mail the company and ask for it. Sure they'll post it (Think it was OEM)

    Is there anything else I cold try in the meantime?
  6. almcneil

    almcneil TS Guru Posts: 1,277

    Just go to a local computer store and they can loan/give a copy of Windows XP. So long as you have a Windows product key sticker on the side of your computer, you're legally in the clear.

    Repost if you instructions on how to run a Windows XP repair

    -- Andy
  7. Tedster

    Tedster Techspot old timer..... Posts: 6,002   +15

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