Hi,
I have followed the 8-step removal process as closely as possible.
I uninstalled AVG and replaced with Avast.
From here, all has been done in safe mode. The system is unstable when not in safe mode.
I then disabled Avast and ran TFC.
On restart, I ran Malwarebytes. log attached.
I ran Gmer. system crashed, blue screen after most of the scan was finished.
I am relatively sure my Java is up to date, but am unable to change it in safe-mode.
I ran the DDS. logs attached.
Then, based on this thread: https://www.techspot.com/vb/topic105822.html
I ran HijackThis. log attached.
The logs were copied to a jump drive, which I just now noticed has the following files copied onto it: cmd.exe, svchost.exe, rundll32.exe (userinit login application).
I hope I just didnt infect my laptop...
please help!
thanks
I have followed the 8-step removal process as closely as possible.
I uninstalled AVG and replaced with Avast.
From here, all has been done in safe mode. The system is unstable when not in safe mode.
I then disabled Avast and ran TFC.
On restart, I ran Malwarebytes. log attached.
I ran Gmer. system crashed, blue screen after most of the scan was finished.
I am relatively sure my Java is up to date, but am unable to change it in safe-mode.
I ran the DDS. logs attached.
Then, based on this thread: https://www.techspot.com/vb/topic105822.html
I ran HijackThis. log attached.
The logs were copied to a jump drive, which I just now noticed has the following files copied onto it: cmd.exe, svchost.exe, rundll32.exe (userinit login application).
I hope I just didnt infect my laptop...
please help!
thanks