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Outlook emails do not get delivered

By hws123
May 12, 2014
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  1. Good day. I am using microsoft outlook 2007 on windows 7 , 64bit.
    My email account is setup correct according to my service provider (in coming and outgoing settings).
    POP3 account.
    When I do a "test account settings" it shows as successful.
    When I send an email, it shows "send/receive complete" with no error message.
    The email goes out and does not get stuck in the outbox.
    PROBLEM - emails do not get delivered to the recipient.
    I do receive emails.
    When I use Roundcube, my e mails get delivered so this is definitely not a server problem but a problem on Microsoft Outlook.
    WEIRD - when I send an email from another account to the problem account and I ask for a read receipt and reply from the problem account, the read receipt sends and get delivered from the test account.
    I have 3 accounts on my laptop and I have this problem on all 3 accounts
    Everything was working fine till this morning. Nothing new installed, nothing changed on laptop.
    Also re-installed Office. No success.
    Thank you for your time.
  2. jobeard

    jobeard TS Ambassador Posts: 10,856   +901

    What antivirus do you have installed AND is it scanning outging email.
  3. hws123

    hws123 TS Rookie Topic Starter

    I have removed all antivirus software but it does not solve the problem.

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