Boot into safe mode. See how HERE.
http://www.bleepingcomputer.com/forums/tutorial61.html
Turn off system restore.(XP/ME only) See how HERE.
http://www.bleepingcomputer.com/forums/tutorial56.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.
http://www.bleepingcomputer.com/forums/tutorial62.html
Run HJT with no other programmes open. Have HJT fix the following, by placing a tick in the little box next to(if there).
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O17 - HKLM\System\CCS\Services\Tcpip\..\{7A64218E-63DB-425C-B067-90FFB4E6C803}: NameServer = 85.255.113.114,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\..\{A4689FAB-C9AE-45D5-AAA6-FE5F0F3D5AAB}: NameServer = 85.255.113.114,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\..\{BBE5F2B8-3FC1-48B5-9293-069A8A747AB1}: NameServer = 85.255.113.114,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\..\{CEFBED0C-2307-4730-BEF2-EB2FADF4AD15}: NameServer = 85.255.113.114,85.255.112.61
Only fix these 017 entries, if they don`t belong to your ISP.
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSN Messenger\msgrapp.dll" (file missing)
O18 - Filter: application/x-bt2 - {6E1DDCE8-76BC-4390-9488-806E8FB1AD77} - (no file)
O20 - AppInit_DLLs: oceahccp.dll,EQMini.dll
Click on the fix checked button.
Close HJT.
Reboot into normal mode and turn system restore back on.
Regards Howard 