Please help

By yspend
Aug 28, 2008
  1. Hello, I hope someone can help me out. I don't know much about computers, so i am banging my head against a wall. I have a Dell XPS 400 with Windows XP Small Business Edition

    My two year old shut the power off of the surge protector while my daughter was online. Of course everything turned off, but when she went to turn the power back on, it didn't reboot. I turned off the hard drive and the monitor, gave it a few minutes, then turned it back on. I got a black screen asking me how I wanted to restart windows: safe mode, safe mode w/ networking, etc. I chose start windows normally, it then took me to the screen that only has Windows XP and their logo, and at the bottom there is are little lines that look like they're starting up the system, but 10 minutes later....nothing.

    I'm very frustrated with this...I don't know what else to do. Is it my computer itself that is frozen or is it Windows XP? Please help....anyone.

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