Poblems with Windows XP Pro installation.

By envylife904
Apr 13, 2007
  1. Hello,
    I just received a Compaq E500 laptop from Ebay. I tried installing Windows XP Pro. Everything goes fine untill i get to the "copying files" at file win32k.sys it stops installing and gives me options. Either retry installing this file , witch i tried many times and still wouldn't, or skip the file. So finaly i tried to skip the file, but it gives a warning that windows may not work properly if skipping this file. So the file finisished installing and the it reboots the computer and the regular windows xp loading screen starts up, after like 3 seconds my screen turs blue and says "Fatal Error windows has shut down" and gives some long chains of numbers and letter. I tried replacing and installing 2 more times and i keep getting the same thing. When i receiver the laptop it had no OS...... Please Help Thanx Larry
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    What are the Compaq's specs? CPU, amount of memory, hard drive size? Did you start a "clean" XP install? NTFS format?
  3. envylife904

    envylife904 TS Rookie Topic Starter

    Its a Compaq E500 , 1.0 Ghz Pentium 3 386 RAM 12 Gig HD.
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