Pop up Hell

By Chelsey Zero
Sep 14, 2015
  1. I've been having a lot of trouble with malware, pop-ups are constantly happening, although I uninstalled anything that I may have found to be troublesome, but yet it continues.
    I have pop up blocker, but yet when I click on certain things a new tab opens and I can't get away from that page without more pop ups happening, even shopping assistant started coming back, even though I uninstalled. My laptop is starting to run extremely slow, even though I've done all I can to the extent to my knowledge of technology.
    Please help.
  2. Broni

    Broni Malware Annihilator Posts: 54,256   +383

    Welcome aboard [​IMG]

    Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
  3. Chelsey Zero

    Chelsey Zero TS Rookie Topic Starter Posts: 32

    Thank you so, so much for your help. I'm going to give it a try, but I might need a few extra days since I'm usually at school or work and need a good long day to be able to work it all out. I really would appreciate it!
    Thank you so kindly,
    -Chelsey Zero
  4. Broni

    Broni Malware Annihilator Posts: 54,256   +383

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