Pop-up problem

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Yes, the pop ups are still just as bad as usual. I added most all the sites to the restricted area, but the still pop up anyway. I typed in www.google.com in the restricted site area as well, and was still able to access it...what does the restricted area do anyway? Because is doesn't seem to block it.

Add all of the URLs to the host file?
 
The computer has had McAfee on it, but I don't know if there is a firewall included in hte software, and i don't have access to the computer at the time to check. It currently has AVG Internet Security installed with everything up to date and active... Still no change.
 
Try putting Zone Alarm on there, after reviewing your logs thoroughly, it looks like you have real time protection from Mcafee but no firewall.

After installing zone alarm watch carefully to see what is trying to access the internet

I would also suggest you either remove Mcafee altogether or remove AVG as you don't want to active AV products. Let me know which you want to remove and I will give specific instructions for the best way to do it.
 
The AVG IS is about to expire anyway so I'll be removing it within a few days. I'll put zone alarm on the computer and see what's happening. AVG had prompts for everything accessing the internet and everything seemed to check out okay. I'll post up my whitelist if I think of it next time I'm at that computer.
 
I uninstalled AVG and installed Zone Alarm. The only two things I allowed internet access to that it asked me about was windows explorer, and firefox. It then asked about IE, and I denied access, but the pop ups persist, only now they say "Internet Explorer cannot display the webpage."

I'm wondering though, is there a reason for windows explorer to access the internet?

How do I review white and black lists in zone alarm?
 
zone alarm is simple for that,

Right click the Z in the system tray.

Click Restore Zonealarm Control Center

Click on Program Control

Then you can simply click the red X or green checks and change them

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To be honest with you I am completely lost at what could be initiating these popups.

I am going to have another look through your logs and see if I missed something and will update if I find something
 
Combofix
  • Download Combofix to your desktop.
  • Double click combofix.exe & follow the prompts.
  • A window will open with a warning.
  • When the scan completes it will open a text window. Please attach that log back here together with a fresh HJT log.
Caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Combofix is a very powerful tool so please do NOT do anything without instruction

Combofix will automatically save the log file to C:\combofix.txt
 
Here are my new logs.


No pop ups yet, but it's only been a few minutes. I'll check back on whether it's fixed or not. Regardless, thank you very much for all the help!
 
Still a ways to go yet.

OTMoveit2 by OldTimer
Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    Code:
    [b]purity[/b]
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

-------------------------------------------------------------------------------------

Run CFScript

Open notepad and copy/paste the text in the code box below into it:
NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
Also ..

Pay particular attention to this :-

Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)
File::
C:\WINDOWS\system32\ywkygtrv.dll
C:\WINDOWS\system32\mrlhyqni.dll
C:\Documents and Settings\Stasiaallen\Application Data\Microsoft\Windows\rayiou.exe
C:\Documents and Settings\Stasiaallen\Application Data\Microsoft\Windows\yyicmq.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\SJ1XRCV.exe

Folder::
C:\WINDOWS\fzwk
C:\Program Files\Common Files\fzwk
C:\WINDOWS\U3Rhc2lhYWxsZW4
C:\Temp\zvebs14
C:\Temp\kvebs14
C:\a2ff4944c6121cda5a8c4e
C:\Program Files\Svconr
C:\Documents and Settings\Stasiaallen\Application Data\WinTouch

Driver::
Legacy_AECC
Service_aecc

Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BMe31facbc]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\e02c9f20]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\fzwk]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SfKg6w]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SfKg6wIP]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SJ1XRCV]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Svconr]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Uuvs]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WinTouch]

Save this as CFScript.txt

Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.

CFScript.gif


This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a fresh HJT log.

-----------------------------------------------------------------------------

In your reply there should be:
1)OTMoveit.txt
2)Combofix.txt
3)fresh hijackthis log
 
Almost there, how is the computer running now?

Have Hijackthis fix these

O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)


----------------------------------------------------------

  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

--------------------------------------------------------

Uninstall Combofix
* Click START then RUN
* Now type Combofix /u in the runbox
* Make sure there's a space between Combofix and /u
* Then hit Enter.

* The above procedure will:
* Delete the following:
* ComboFix and its associated files and folders.
* Reset the clock settings.
* Hide file extensions, if required.
* Hide System/Hidden files, if required.
* Set a new, clean Restore Point.

---------------------------------------------------------------------------

Run Kaspersky Online AV Scanner

Order to use it you have to use Internet Explorer.
Go to Kaspersky and click the Accept button at the end of the page.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
  • Read the Requirements and limitations before you click Accept.
  • Allow the ActiveX download if necessary.
  • Once the database has downloaded, click Next.
  • Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
  • Click on "My Computer"
  • When the scan has completed, click Save Report As...
  • Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
  • Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
Attach the report into your next reply
 
Here is the kaspersky log.

The computer seems to be running pop up free. I'll get back to you in a few days if the problem is entirely gone, but all looks good!

Thanks very much!
 
Blind Dragon said:
  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

Did you follow that part? It should have cleaned up smitfraudfix, if you did go ahead and drag smitfraudfix to the recycle. Then empty recycle bin.

----------------------------------------------------------------------

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  1. Set correct settings for files
    • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
    • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
    • If unchecked please check Hide protected operating system files (Recommended)
    • If necessary check "Display content of system folders"
    • If necessary Uncheck Hide file extensions for known file types.
    • Click OK

    clear system restore points

    • This is a good time to clear your existing system restore points and establish a new clean restore point:
      • Go to Start > All Programs > Accessories > System Tools > System Restore
      • Select Create a restore point, and Ok it.
      • Next, go to Start > Run and type in cleanmgr
      • Select the More options tab
      • Choose the option to clean up system restore and OK it.
      This will remove all restore points except the new one you just created.

  2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    5. Next press the Apply button and then the OK to exit the Internet Properties page.
  3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  7. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

here are some additional utilities that will enhance your safety:
 
Looks like the problem is completely gone now! Thanks!

It's running an up-to-date McAfee and Zone Alarm and using Firefox from now on.

Thanks again.
 
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