Popup problems [HJTLog attached]
- Thread starter Moskau
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N3051M
Posts: 2,094 +3
First, you don't have any AV software or firewall programs active. These are the main things that are gonna get rid of the virus for you.. reg fixers and spy/adware removers are only temporary fixits.
Download AVG antivirus (free) and either Sunbelt Kerio or Zonealarm Free (firewalls)
You will also need to go to windows update and install the latest fixes to your system. This will ensure any vunrebilities are patched up inside the windows software.
Follow these instructions. it will help you in removing them.
https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
then post back a fresh HJT log after doing so.
Download AVG antivirus (free) and either Sunbelt Kerio or Zonealarm Free (firewalls)
You will also need to go to windows update and install the latest fixes to your system. This will ensure any vunrebilities are patched up inside the windows software.
Follow these instructions. it will help you in removing them.
https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
then post back a fresh HJT log after doing so.
howard_hopkinso
Posts: 21,238 +17
Hello and welcome to Techspot.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
kjhrywt.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,kjhrywt.exe
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\system32\userinit.exe,kjhrywt.exe
Reboot into normal mode, turn system restore back on and rehide your protected OS files.
Post fresh HJT and AVG Antispyware logs and let me know how your system is running.
Regards Howard :wave: :wave:
This thread is for the use of Moskau only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
kjhrywt.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,kjhrywt.exe
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\system32\userinit.exe,kjhrywt.exe
Reboot into normal mode, turn system restore back on and rehide your protected OS files.
Post fresh HJT and AVG Antispyware logs and let me know how your system is running.
Regards Howard :wave: :wave:
This thread is for the use of Moskau only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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