Hello,
I've been researching this recent Blue Screen dump but have not been able to determine what exactly is causing this repeating blue screen. It seems to happen sporadically perhaps 1-3 times a month. I've seen suggestions pointing to Video Card Drivers / Mouse Drivers but I'd like to confirm this. I've confirmed I'm running the latest NVidia Drivers, however from 2006.
OS: Windows Vista Business (32-bit) SP2
I've been researching this recent Blue Screen dump but have not been able to determine what exactly is causing this repeating blue screen. It seems to happen sporadically perhaps 1-3 times a month. I've seen suggestions pointing to Video Card Drivers / Mouse Drivers but I'd like to confirm this. I've confirmed I'm running the latest NVidia Drivers, however from 2006.
OS: Windows Vista Business (32-bit) SP2
Code:
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KERNEL_MODE_EXCEPTION_NOT_HANDLED (8e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: 80000004, The exception code that was not handled
Arg2: 9614a001, The address that the exception occurred at
Arg3: caeecbd0, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
Page 901cc not present in the dump file. Type ".hh dbgerr004" for details
Page 901cc not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
EXCEPTION_CODE: (HRESULT) 0x80000004 (2147483652) - No such interface supported
FAULTING_IP:
win32k!HmgDecrementShareReferenceCount+b
9614a001 8b06 mov eax,dword ptr [esi]
TRAP_FRAME: caeecbd0 -- (.trap 0xffffffffcaeecbd0)
ErrCode = 00000000
eax=ff9d1670 ebx=d404194c ecx=86c8add0 edx=00000000 esi=ffaa18b8 edi=caeeccd8
eip=9614a001 esp=caeecc44 ebp=caeecc4c iopl=0 ov up ei ng nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000a86
win32k!HmgDecrementShareReferenceCount+0xb:
9614a001 8b06 mov eax,dword ptr [esi] ds:0023:ffaa18b8=00000000
Resetting default scope
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x8E
PROCESS_NAME: sidebar.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 81a3b918 to 81ae1b0d
STACK_TEXT:
caeec790 81a3b918 0000008e 80000004 9614a001 nt!KeBugCheckEx+0x1e
caeecb60 81a5f83a caeecb7c 00000000 caeecbd0 nt!KiDispatchException+0x1a9
caeecbc8 81a5f7d6 caeecc4c 9614a001 badb0d00 nt!CommonDispatchException+0x4a
caeecbe4 81a5bf38 849772a8 86ef8810 849772a8 nt!Kei386EoiHelper+0x16e
caeecc4c 9613862c ffaa18b8 caeeccd8 fe8307b0 nt!KeWaitForSingleObject+0x492
caeecc84 9613af97 fe8307b0 d404194c 00010080 win32k!_GetDCEx+0x1c
caeecca8 9613f661 00000000 caeeccd8 5c99dcf7 win32k!xxxBeginPaint+0x17f
caeecd34 81a5ec7a 0002032e 02c7f1a0 02c7f22c win32k!NtUserBeginPaint+0x4b
caeecd34 77765e74 0002032e 02c7f1a0 02c7f22c nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
02c7f22c 00000000 00000000 00000000 00000000 0x77765e74
STACK_COMMAND: kb
FOLLOWUP_IP:
win32k!HmgDecrementShareReferenceCount+b
9614a001 8b06 mov eax,dword ptr [esi]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: win32k!HmgDecrementShareReferenceCount+b
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: win32k
IMAGE_NAME: win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 49e01b60
FAILURE_BUCKET_ID: 0x8E_win32k!HmgDecrementShareReferenceCount+b
BUCKET_ID: 0x8E_win32k!HmgDecrementShareReferenceCount+b
Followup: MachineOwner
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