Problem launching sims 2, need display memory?

By Sufferthorn ยท 14 replies
Aug 21, 2007
  1. ok, so here's my problem:
    i bought the sims 2 a while ago. it worked for me right off the bat. i had no problems until i moved. it was literally like one day everything was running smoothly with my game and then the next day, it stopped working and said that it couldn't detect the directx 9.0c compatible graphics adaptor and to make sure that it was installed. i looked, and it IS installed. everything else on the computer works just fine. i did that thing where you go on to the EA EasyInfo page and it tells you what the problem is. it says that i have 0.0 display memory and i need 32.0. i have no idea how to fix this. can somebody help me please?
  2. nickc

    nickc TechSpot Paladin Posts: 923   +11

    could u give us the specs of your computer?
  3. Sufferthorn

    Sufferthorn TS Rookie Topic Starter

    'm not sure how to do that... umm it's a dimension 8200 dell and i just downloaded the latest nVidia driver and the latest ATI driver. i don't know what's wrong. there was a post from about two years ago where somebody had the same problem... display memory read "0.0" and it says that it needs 32.0. i don't know what that means or what to do about it.
  4. nickc

    nickc TechSpot Paladin Posts: 923   +11

    that means your video mem. is 0.0 and needs to be 32. what I was trying ot find out is what video card u have?
  5. Sufferthorn

    Sufferthorn TS Rookie Topic Starter

    it says that it has no video card.. but shouldn't it have one because it worked before i moved?
  6. Hanslineman

    Hanslineman TS Rookie

    could someone help with this? I have a similiar problem. I took out my graphics card to use the Mother board graphics and it tells me the same thing.
  7. Sorrow

    Sorrow TS Rookie Posts: 106

    Well maybe its because your onboard graphics are horrid for playing a game like Sims =O, Usually your motherboard graphics is worst then a seperate card.
  8. Jase123

    Jase123 Banned Posts: 1,012

    Make sure the card is properly seated in the slot.

    Also i recommend goin to this site before buying games:

    You will need install active x from that site before you can run the tests.

    Regards Jase
  9. Hanslineman

    Hanslineman TS Rookie

    no. my mobo graphics are better. let me explain like thusly.

    I have games. I play games fine.
    my friend has extra graphics card, so we put it in.
    I once again play games fine.
    then disaster strikes. I buy bfme2. doesnt work. granted this might be a vista problem, but besides the point.
    so... I take out the graphics card, and put my stuff back together, delete the old drivers and what not, and using easyinfo, on a diffrent game, mind, not the sims2 it tells me I have no display memory.
  10. kpo6969

    kpo6969 TS Maniac Posts: 710

    Did you change the on-board video mode in the bios to either auto or disabled?
  11. F1N3ST

    F1N3ST TS Rookie Posts: 596

    I like that site heres what I have note its a core 2 duo

    Minimum: 2 GHz
    You Have: 1.86 GHz Performance Rated at 4.89 GHz

    Lol, they have there stuff straight. HL2 harrasses me for being below 2ghz even tho im at 2.5
  12. Jase123

    Jase123 Banned Posts: 1,012


    Please make your own thread with your problem in the correct forums

    Regards Jase
  13. Hanslineman

    Hanslineman TS Rookie

    but we have the same problem. why create a new one? sigh... so no one knows huh.

    on board video. I dunno
    is that in setup?
  14. riggiocrspagirl

    riggiocrspagirl TS Rookie

    I have the exact same problem as sufferthorn. I have all of the system requirements except for the display memory and I don't know what to do about it. I'm pretty sure I don't have a graphics card and I'm thinking that that could be the problem but I am still not sure. I have windows xp and everything is working right except for the display memory and I don't know how to fix it.
    Can anybody please help?
    Thanks, I appreciate it! :D
  15. Taylarh

    Taylarh TS Rookie

    Help! Sims 2 display memory 32.0 problem!

    Harro all....
    well i have had sims 2 for ages now
    n i just recently got a Acer laptop from my sister and my sims 2 will not work on it
    i really need help
    i have looked in Electronic Arts Easy Info and it says i have everything except Display memory
    i have 0.0 and i need 32.0
    how do i get this?
    Sims 2 worked on the house computer which was some old old computer which doesnt have any video cards or anything but it wont work on my Acer Laptop
    So please please tell me how to get Display Memory up to 32.0
    Muchly Appreciated
    xxx Taylarh!
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