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Problems installing windows

By ChillCash
Mar 20, 2007
  1. Hi everyone,
    I have a Dell Latitude D620 laptop computer which I had recently formatted completely and tried to reinstall windows. Whenever I try to boot it up, the installation proceeds but i get an error message that reads:

    "A problem has been detected and windows has been shut down to prevent damage to your computer.

    IF this is the first time youve seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

    Check to be sure you have adequate disk space. IF a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

    Check with you hardware vendor for an BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press f8 to select advanced startup options, and then select safe mode.

    Technical Information:
    ***STOP: 0x0000007E (0xC0000005, 0xF786B0BF, OxF7CB7208, 0xF7CB6F08)
    *** pci.sys - Address F786B0BF base at F7864000, DateStamp 3b7d855c"

    I have tried to update the BIOS, by putting it onto a CD and booting it and also by jump drive but both dont work. The CD does not load anything at start up and the jump drive says that theres a drive error. I have changed the BIOS to boot CD and USB first. I am just plain confused as to why I can not install windows. Please help if possible.
  2. russ

    russ TS Rookie Posts: 39

    I've had a computer to do this and it was a memory problem. If you have two memory sticks take one out and try to install windows on just one. If it doesn't work try just the other stick. It is also possible you may have a bad windows instillation cd. It is still posible to boot the laptop if you have a "live cd" like Knoppix or Kanotix. You maybe able to check the hard disk for errors with one of the above Linux distro's.
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