I wanted to go to topic8356 over here at TechSpot to learn how to help my cousin with his computer but I couldn't PM the OP to get more information and I am one who hates to see the same topic over and over so I tried to be forum courteous but I cannot because of that whole no pms until you've made 45 posts rules. I've actually never been to a forum with that rule but whatever. Here's the problem: My cousin's computer was working fine this morning. He sat down and tried to move his mouse but his computer was frozen. It rebooted itself and so he waited for it to restart. It got to the loading screen where the scrolling Windows is loading type thing came up and rebooted. I told him to go into Safe Mode and he got the option to go into SafeMode and some other versions of Safe Mode but no matter what Mode he goes into the computer reboots. He even tried going to he last good working config and it reboots itself anyway. A few times he saw a blue screen flash with some writing but it was so quick he couldn't even read it. He even tried to hit pause and it was just way too fast for him to react to the message. Anyway......the computer was custom built by a friend of his so he doesn't have a Windows XP PRO CD to work with so he can't even reformat which is what I suggested. He wanted to know what else is there to do and I don't know. So he's upset he works from his computer and its his only one. I told him to bring it to Geek Squad or have someone else work on it but he's money tight. So I don't know if he's SOL Or what.